Communication & Professional Skills Training in Washington, DC or Live Online

Best certificate course I have taken! Awesome course and great use of case studies!

Instructor was very knowledgeable in HR and provided relevant examples to explain the area of focus.

I shared during the class that I have been in field for 15 years, with the last 10 years being primarily Labor Relations. A new Executive Order issued in January 2025 essentially removed labor duties. Though I was able to maintain my job while going into the ER lane, I felt that I didn't add a lot of value because there was so much to absorb. During the class, the fire for the job returned as I realized that I do have value to add to any Agency or environment because of my 40 years of federal experience. Thank you!

The course was very useful and a great capstone for the Level 3. Our instructor was clearly knowledgeable and conveyed the information in way that was easy to understand and applicable.

I thoroughly enjoyed the class and benefited by the material presented. The lectures were well organized and structured. Additionally, the instructor created a non-intimidating learning environment making it easy to share experiences and information.

The content was excellent. Mr. Talley was very professional and considerate when it came to time. Mr. Talley was open to the suggestions of the students regarding improving the class.

This class helped me rethink how I manage my time and priorities. The strategies were simple yet powerful, and I’m already seeing positive changes in how I organize my workday.

Very pleasant demeanor, helpful and informative. Loved it! Thank you, Ms. Michele!

Positive and educational.

The Decision Making and Problem-Solving class was excellent and very engaging and informative. It helped me think more strategically and approach problems with confidence.

Instructor was very knowledgeable and aware of class structure. Content was relevant to my job.

Dit was a great instructor. Encouraged class participation and walked us through concepts in a way that helped gain a great understanding.

Very informative. Great experience and well organized course.

Instructor was engaging and did a good job presenting the material.

Great course and refresher for all level of staff. Instructor was very supportive and provided encouraging and relevant feedback.

The instructor was informative and gave sufficient feedback on how my interviewing techniques could be improved. Overall, I enjoyed this class, although it was intensive and it challenged my skills. I definitely left the class knowing how to structure my interviews so that they are efficient and effective.

It was a great course, I would highly recommend it. I was pleasantly surprised about how updated the content was. Instructor was also very engaging and she answered all of our questions.

Great experience. Highly recommend! Mrs. Doris McMillon, was splendid. Her knowledge of the material, ability to effectively relay the information, and relate to students facilitated learning.

This experience was wonderful and rememberable. Instructor was also very knowledgeable and provided excellent insight into this course.

This class was very insightful and can be used in and outside of my career.

I am very thankful for this opportunity. The class was conducted one-on-one, and I truly appreciate both my instructor and the Graduate School for making this possible. The most valuable aspect of the training was its personalized focus—it was tailored specifically to my current situation, which made it highly relevant and immediately applicable. In the past, I’ve taken training from the Graduate School and other providers, but the material often catered to large agencies like the Department of Defense. This time, however, the instruction was centered on my needs, which made a significant difference.

My experience in the Introduction to Supervision course was exceptional! The small class size provided the opportunity for detailed discussions, personalized guidance, and ample chances to ask questions. The interactive activities, particularly the role plays, were invaluable in helping me practice the concepts and build confidence in my leadership abilities. I am especially grateful to Mrs. Collins for her dedication throughout the week, ensuring every participant fully understood all the concepts.

Instructor was clear and concise going over the content. The instructor was also very helpful when any questions came up. They were able to give examples from their own experience that applied to the content which made it easier to understand.

Instructor was personable and kept on task.

GeriAnn was excellent! The class was very engaging and maintained my attention throughout. The content was also very good, and I learned techniques in my writing that will last a lifetime - including a refresher in grammar that was super helpful. Some of the biggest takeaways were "bottom line up front', 40% time invested in pre-writing, short and concise sentences, and other parts of the plain language act as well as the 7 essential editing traits. Overall, the class was such an amazing experience! Such a great way to spend two days in the middle of the week.