# Microsoft Teams for Business Users Course Canonical URL: ## Overview This course is designed to help you master Microsoft® Teams®, the key communications tool in the suite of Microsoft® 365® productivity apps. Microsoft Teams enables individuals and organizations to chat, share ideas, collaborate on files, and essentially, work together. You can use Teams to have a quick chat with a colleague, participate in a virtual meeting, make an online call, and share files and resources. The Microsoft Teams app is available in three versions: a desktop app, a web app, and a mobile app. Once you are familiar with the Teams desktop app, you can easily transfer that knowledge and work in the web and mobile apps to take advantage of connecting through Teams wherever your work takes you. ## What you'll learn - Send messages to colleagues using Teams. - Call and meet with people in Teams. - Lead a meeting. - Configure your Teams environment. - Share files and app content. - Create and configure Teams. ## Curriculum #### Module 1: Messaging in Teams - Navigate the Teams interface and understand its core layout. - Initiate chats with individual contacts or groups. - Engage in conversations within team channels using posts and replies. #### Module 2: Calling and Meeting in Teams - Make voice and video calls to contacts using Teams' built-in calling features. - Schedule, join, and conduct meetings within Teams. #### Module 3: Leading Meetings in Teams - Conduct professional presentations within Teams meetings. - Use Teams tools to manage participants, settings, and collaboration during meetings. #### Module 4: Configuring Your Teams Environment - Adjust general application settings for user preferences. - Set up notification preferences and privacy configurations. - Manage device and call settings for optimal communication. #### Module 5: Sharing Files and App Content in Teams - Share files during chats, meetings, or through team channels. - Integrate third-party apps and connectors to extend functionality. #### Module 6: Creating and Configuring Teams - Create new Teams tailored to specific projects or departments. - Configure and organize team channels for structured collaboration. - Add and customize channel tabs for quick access to key tools and content. ## Instructors ### Linda Haynes-Jackson — Instructor Linda Haynes-Jackson has worked as a contractor to the Federal Government and Graduate School for over 35 years. She facilitates a plethora of training classes, which include all levels of Microsoft Applications such as Excel, Power BI, Power Pivot, Access, Outlook, Word, Teams, and PowerPoint. In addition, she offers: Customer Service training and Section 508 Compliant Guidelines. She has delivered instruction to all levels of staff, including those who require special accommodations, and has received numerous training instruction awards. Her doctorate studies in Personnel Administration were at New York University. She has an M.A. from Villanova University and a B.S. from Temple University. She also managed an independent consulting company with clients such as: FBI, Environmental Protection Agency, Secret Service, USDA, Nuclear Regulatory Commission, NIH, Johnson and Johnson, Campbell Soup, and Blue Cross/Blue Shield. She has won numerous awards for training from Fortune 500 companies and federal, state, and local governments. In addition, she has served as an Adjunct Professor at several accredited colleges for many years. Ms. Haynes-Jackson has been noted as a passionate, energetic, and engaging instructor. ### Clarissa J. Corbin — Instructor Clarissa J. Corbin is an accomplished corporate trainer, project manager, and business consultant with over 25 years of experience designing and delivering impactful learning experiences. As President and CEO of Projections Training Solutions, she partners with federal agencies, private corporations, and international organizations to provide results-driven training in leadership, project management, business analysis, and emerging technologies. Clarissa has trained more than 10,000 professionals worldwide, serving clients such as the DoD, NASA, FEMA, Microsoft, Citibank, PNC Bank, Del Monte, and Symantec. Her expertise has taken her across the globe, leading initiatives in Singapore, China, Japan, South Korea, Africa, Jamaica, Trinidad & Tobago, and St. Thomas, USVI. Known for her ability to engage diverse audiences and create interactive, high-impact sessions, Clarissa equips participants with practical solutions they can apply immediately. At Graduate School USA (GSUSA), Clarissa is regarded as one of the most versatile and trusted instructors. She teaches across multiple programs. She played a pivotal role in redesigning the flagship “Managing for Results” course, while also contributing to the development and review of numerous others. Her contributions have earned her two GSUSA Customer Excellence Awards and a two-year appointment to the GSUSA Instructor Advisory Council, underscoring her commitment to innovation, quality, and learner success. ## Pricing **Tuition:** $595