# Business Writing Certificate Program Canonical URL: ## Overview You are tasked with improving the quality of written communication from your agency. You understand that an effective workforce must consistently produce clear, comprehensive writing, and you are seeking to enhance these skills. Whether you're drafting policy memos, technical reports, or public-facing correspondence, strong writing skills are essential to mission success. Our certificate program is designed specifically for professionals who want to elevate their writing to meet the highest standards of clarity, professionalism, and impact. This immersive program combines foundational writing skills with advanced techniques tailored to government contexts. ## Curriculum 1. **Writing Essentials Course** 2. **Effective Government Correspondence Course** 3. **Clear Expression through Critical Thought Course** 4. **Grammar and Editing Essentials Course** ## Instructors ### Michele Proctor — Instructor Michele is a business strategist and Human Resources pioneer – delivering over 25 years of HR Management, Organizational Development, and leadership training to a variety of industries, which include the public, private, federal government, and higher education sectors. Scope of Expertise: Michele’s core competencies lie in the areas of Organizational Assessment and Development, Performance Management, Human Resources Management, Professional Development and Leadership Training, Transition and Change Management, Workforce and Career Development, and Conflict Resolution. Michele’s core competencies focus on creating a synergistic work environment where employees thrive to be successful by not only bringing their realized and unrealized strengths to their tasks, but also are allowed to experience the joy and happiness to the outcome of efficient and effective work products. She guides individuals through a journey to find their passion for work at work. Her consulting and organizational effectiveness expertise has credited her with improving performance efficiencies within business units and operations by as much as 70%. She is the former Project Manager and Lead Consultant on Building a Great Place to Work for the DC Courts Human Resources Division, having led the initiative for the creation of the HRD Five-year Strategic Plan and Workforce Development Program, “Fulfilling Our Future.” Michele has held senior-level executive positions at the Air Line Pilots Association, Int'l; at Howard University, Washington, DC as Assistant Vice President for Human Resources Management; and at Executive Transitions International, Inc. as Senior Vice President of Marketing and Consulting Services. She has been an adjunct instructor at the George Washington University, Washington, DC and is currently adjunct faculty at Anne Arundel Community College, Anne Arundel, MD and the Graduate School, USA. She is the founder and President of RENQUEST & ASSOCIATES, INC., "Your Pathway to Excellence,” an independent consulting group in Organizational Effectiveness, Business Development, Human Resources Development, Business Operations, Change and Transition Management, Outsourcing, Facilitative Training, and Career Planning. Michele holds a BBA in Personnel Management from the George Washington University, Washington, DC. She has also held several Board of Directors’ positions in many professional associations. She is a member of the Society for Human Resource Management, The Association for Talent Development, The International Association of Career Management Professionals, and The International Society for Performance Improvement. She is certified in the DiSC profile and certified as a mediator for the District of Columbia. She has been certified as a Career Management Practitioner by the International Board of Career Management Certification. Michele is a recipient of the Graduate School USA’s Customer Excellence Award and a recipient of the Business and Professional Women’s League, Inc. Business Award. ## Pricing **Tuition:** $3695